The University of Miami School of Business Administration
Howard S. Gitlow is Executive Director of the Institute for the
Study of Quality, Director of the Master of Science degree in
Management Science, and a Professor of Management Science, School of
Business Administration, University of Miami, Coral Gables, Florida.
He was a Visiting Professor at the Stern School of Business
at New York University in 2007, and a Visiting Professor at the
Science University of Tokyo in 1990 where he studied with Dr.
Noriaki Kano. He
received his Ph.D. in Statistics (1974), M.B.A. (1972), and B.S. in
Statistics (1969) from New York University.
His areas of specialization are Six Sigma Management, Dr.
Deming’s theory of management, Japanese Total Quality Control, and
statistical quality control.
Dr. Gitlow has consulted and co-taught courses with
Dr. W. Edwards Deming and Dr. Noriaki Kano (Science University of
Gitlow is a Six Sigma Master Black Belt, a Fellow of the American
Society for Quality, and a member of the American Statistical
Association. He has
served on the editorial boards of four journals. His
of consulting clients includes universities, consulting firms, city
governments, healthcare organizations, insurance companies,
utilities, manufacturing organizations, and service organizations.
Dr. Gitlow has testified in 24 legal cases involving the following
issues: critiquing and developing sampling plans, discrimination
(age, race, gender, country of origin, and ethnicity), anti-trust,
game fixing, jury selection, and cost/benefit analysis.